Terms of Use

General terms of sale & Use

Pursuant to Article L.113-3 of the French Consumer Code, the Terms and Conditions of Sale are legally binding on any website offering the sale of goods or services. These terms and conditions apply to all sales made on the ezping.gg website, subject to the specific conditions indicated in the product presentation.

EzPing / Ez Solutions is an independent software/brand, Hypixel, Manthe industries, Moonsworth, and any other product marks, trademarks, logos, word marks, or service marks are not affiliated with us. the use of the foregoing does not imply any affiliation with or endorsement of the foregoing. But EzPing can still begin used by it's users on any games or servers on their behalf.

Section 1: About Us

This website is operated by SASU EZ SOLUTIONS with a capital of 1 euro, registered in the Trade and Companies Register (RCS) of NANTERRE under the number 882 975 238.

Section 2: Essential characteristics of products and services sold

EZ SOLUTIONS offers the following service: a software aimed at optimizing the Internet connection of its users by modifying the Windows settings in the context of online games such as MINECRAFT.

The customer declares to have read and accepted the general conditions of sale prior to placing the order. The validation of the order is therefore considered as acceptance of the general sales conditions.

Section 3: Registration

Registration to the site is open to all legal entities or individuals of legal age who enjoy their full personality and legal capacity.

The purchase as well as the use of the services proposed on the site is conditioned to the registration of the user on the site. Registration is free. To do so, the user must fill in all the mandatory fields without which the service cannot be delivered, otherwise registration will not be possible.

In case of non-compliance with the GTC, the site reserves the right to proceed with the temporary or permanent deletion of the account concerned. The deletion of the latter leads to the permanent loss of all benefits and services acquired on the site. Nevertheless, any order carried out and invoiced before the deletion of the account will be carried out under normal conditions.

Section 4: Services and prices

The services that are the subject of the T&Cs are those that appear on the site and that are offered directly by the company. The services are described on the home page and mention is made of all their essential characteristics.

The company cannot be held responsible in the event of a drop in the user's connection or his inability to connect to the Internet if the latter has not respected the protocol given by the site, namely the non-modification of Windows. Likewise, the company cannot be held responsible for the impossibility of performing the said service when the user is not eligible.

When a registered user wishes to obtain a service sold by the company EZ SOLUTIONS through the site, the price indicated on the page of the service corresponds to a price in euro including all charges (TTC).

The company EZ SOLUTIONS reserves the possibility of modifying at any time its prices. It undertakes to invoice the services at the rate applicable at the time of the order.

In any case a user may not require the application of discounts no longer in effect on the day of the order.

Section 5: Orders

All orders can only be placed once the user has registered on the site. All sales are paid in cash when the order is placed. When the user is connected to his account, he can add services to his virtual basket. He can access the summary of his virtual cart to confirm the purchase of the services he wants by pressing the "Order" button.

He will then have to fill in his address, the mode of delivery as well as a mode of payment provided by the site in order to finalize his order and to form effectively the counter between him and the company. In the absence of payment there is no contract.

The registration of an order on the site is realized when the customer accepts the GTC by checking the box provided for this purpose and validates his order. This validation constitutes proof of the sales contract. The finalization of the order implies the acceptance of the prices and the terms of realization of the services as well as the GCS.

In case of impossibility of carrying out the service, the customer will be informed at the e-mail address that he will have provided to the company. The cancellation of the order and its refund will be carried out in this case.

Section 6: Payment methods

Several means of payment are accepted. As a customer you have the possibility to pay by : Credit card, SEPA transfer or PAYPAL. We accept credit card payments. When paying online, please indicate your credit card number, its expiration date and the 3 digits on the back of the card. The online payment is secure.

Section 7: Refund conditions and time limits

The refund of the products is integral until 7 days after the purchase. The refund will be made according to the payment method used, as soon as possible and at the latest within 30 days from the date of exercising the right of withdrawal.

If the user wishes a refund beyond the above-mentioned 7 days, it will not be possible. However, it will not be debited in the following months, the subscription being cancelled.

Section 8: Intellectual property

All comments, images, illustrations of our site are exclusively reserved to us. Under the intellectual property and copyright, any use is prohibited except for private use.

Without prior authorization, any reproduction of our site, whether partial or total, is strictly prohibited.

Section 9: Treatment of personal data

The registration on the site involves the processing of personal data of the customer. If the customer refuses the processing of his/her data, he/she is requested to refrain from using the site. Certain information about the customer will be transmitted to the seller in order to enable the processing and delivery of the ordered products.

The site ensures the customer a collection and processing of personal information in compliance with the law n°78-17 of January 6, 1978 relating to data processing, files and freedoms.

Under Articles 39 and 40 of the law dated January 6, 1978, the customer has a right of access, rectification, deletion and opposition of his personal data. The customer exercises this right via his personal space.

Section 10: Data protection

The Company ensures an appropriate level of security proportionate to the risks incurred as well as their probability, in accordance with the General Data Protection Regulation 2016/679 of 27 April 2016.

Section 11: Changes

EZ SOLUTIONS reserves the right to modify the site, the services offered therein, the T&Cs and any other component of the services provided by the company through the site.

When placing an order, the user is subject to the provisions set out in the GTC in force at the time of placing the order.

Section 12: Jurisdiction and applicable law

The law governing the GTC is French law. In the event of a dispute arising between the consumer customer and our company, the applicable law is French law. The French courts have sole jurisdiction to decide the dispute.